Client Service
We
are not only dedicated to providing exceptional
legal services. At MI, quality client service is also a priority. To ensure that our priorities
are met, we have implemented the following client
service goals and monitoring mechanisms:
- Same day return of phone calls by either attorney or staff
- Multiple office locations throughout the Puget Sound area
- Internet e-mail messaging
- Quality assurance surveys
- Same day consultation appointments
- Hours of business M-F, 8:00 - 5:30
- After hours voice messaging service
- After hours appointments
- Detailed monthly billing statements
- Major credit card payment options
For more information about McKinley Irvin, or to contact us about
your case, click here.