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McKinley Irvin

Client Service

We are not only dedicated to providing exceptional legal services.  At MI, quality client service is also a priority. To ensure that our priorities are met, we have implemented the following client service goals and monitoring mechanisms:

  • Same day return of phone calls by either attorney or staff
  • Multiple office locations throughout the Puget Sound area
  • Internet e-mail messaging
  • Quality assurance surveys
  • Same day consultation appointments
  • Hours of business M-F, 8:00 - 5:30
  • After hours voice messaging service
  • After hours appointments
  • Detailed monthly billing statements
  • Major credit card payment options

For more information about McKinley Irvin, or to contact us about your case, click here.

Client Service
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